How to build great relationships with customers
A good customer relationship could mean the difference between them working with you again or moving on to someone else. Here are some…
Overview
A good customer relationship could mean the difference between them working with you again or moving on to someone else. Here are some tips for building great relationships with customers. This version is adapted for Nexbal with a shorter, practical structure.
Key Takeaways
- Remember things about your client
- Speak to the client in their own language
- Be polite
Practical Checklist
- Define the process and responsibilities before you invoice.
- Verify customer data, amounts, taxes, and due dates.
- Use a consistent template and keep documentation in one place.
- Follow up unpaid invoices with a predictable reminder flow.
Start invoicing with Nexbal
Use Nexbal to create and send professional invoices with less manual work.