Business Rates Explained

Business rates are a tax on commercial properties in England and Wales. This guide covers how rates are calculated, who is liable, available reliefs, and how to appeal your valuation.

What Are Business Rates?

Business rates (formally known as non-domestic rates) are a property tax levied on most commercial premises. This guide covers England; Wales, Scotland and Northern Ireland have different rates and rules.

Business rates are charged on properties such as shops, offices, factories, warehouses, pubs, and holiday rental properties. The amount payable is based on the rateable value of the property, which is assessed by the Valuation Office Agency (VOA).

Who Pays Business Rates?

The occupier of a non-domestic property is normally responsible for paying business rates. If the property is empty, the owner becomes liable after a short initial exemption period.

Business rates apply to:

Home-based businesses do not usually pay business rates unless a distinct part of the property is used exclusively for business. Working from a home office typically does not trigger a business rates liability.

How Business Rates Are Calculated

The annual business rates bill is calculated as:

Rateable Value × Multiplier = Basic Business Rates

Rateable Value

The rateable value is an estimate of the annual rent a property could achieve on the open market at a specific valuation date. The VOA revalues every non-domestic property in a general revaluation every three years, and each new rating list uses rental values from two years before it takes effect.

The Multiplier

The multiplier (also called the poundage) is the pence-per-pound figure the government sets for each financial year. Since April 2026, England has had five multipliers:

Multiplier Applies to rateable value and property type
Small business RHL Qualifying retail, hospitality and leisure below £51,000
Small business Other properties below £51,000
Standard RHL Qualifying retail, hospitality and leisure from £51,000 to £499,999
Standard Other properties from £51,000 to £499,999
High-value Properties with a rateable value of £500,000 or more

The government confirms the multipliers before each financial year starts in April, and your local council shows the one it has applied on your bill.

Calculation Example

With a rateable value of £25,000 and an illustrative multiplier of 40p:

Element Value
Rateable value £25,000
Multiplier (illustrative) 40p
Annual business rates £10,000

This is the starting figure before any reliefs are applied.

Business Rates Reliefs

Several reliefs can significantly reduce or eliminate a business rates bill.

Small Business Rate Relief (SBRR)

The most common relief for small businesses:

Rateable Value Relief
Up to £12,000 100% relief (no rates payable)
£12,001 to £15,000 Tapered relief from 100% to 0%
Above £15,000 No SBRR (but small business multiplier applies up to £51,000)

To qualify, the property must be your only business property (or your only one in England). If you occupy additional properties, relief may be lost.

Retail, Hospitality and Leisure Multipliers

The temporary retail, hospitality and leisure relief ended on 31 March 2026. Since April 2026, qualifying occupied properties with a rateable value below £500,000 use one of the lower RHL multipliers shown above. Eligibility depends on how the property is used. The government sometimes announces extra targeted relief, for example for pubs and live music venues, so check your council’s current reliefs.

Charitable Rate Relief

Charities and community amateur sports clubs receive mandatory 80% relief on properties used wholly or mainly for charitable purposes. Local authorities can grant an additional discretionary 20% relief to make the premises entirely exempt.

Empty Property Relief

Empty commercial properties are exempt from business rates for the first 3 months (or 6 months for industrial properties). After this period, full rates are payable. Exceptions include:

Rural Rate Relief

Businesses in rural settlements with a population below 3,000 can receive 100% rural rate relief if they are:

Hardship Relief

Local authorities have discretion to grant hardship relief of up to 100% if a business would suffer hardship without it and granting relief is in the interests of the local community.

Transitional Relief

When rateable values change after a revaluation, transitional relief limits how much bills can increase or decrease in a single year. This smooths out sudden jumps in liability. The transitional arrangements apply over the life of the rating list, gradually moving bills towards their full level.

Business Rates and Your Accounts

Business rates are a tax-deductible expense for both corporation tax and income tax purposes. They should be recorded as an overhead in your accounting records.

Business rates are not subject to VAT — they are a direct tax levied by the local authority, not a supply of goods or services.

How to Pay

Business rates bills are usually issued in February or March for the coming financial year (April to March). Payment options include:

Challenging Your Rateable Value

If you believe your rateable value is too high, you can challenge it through the Check, Challenge, Appeal process:

Step 1: Check

Verify the details the VOA holds about your property. If the facts are wrong (for example, floor area or facilities), submit a Check to have them corrected.

Step 2: Challenge

If the Check does not resolve the issue, submit a formal Challenge explaining why you believe the rateable value is wrong. You need to provide evidence such as comparable rental values for similar properties.

Step 3: Appeal

If the Challenge is unsuccessful, you can Appeal to the independent Valuation Tribunal. This is a formal hearing where both sides present evidence.

The process can take 12 to 18 months or longer. While a challenge is ongoing, you must continue paying your current bill. If successful, you receive a backdated refund.

Business Rates and Property Changes

Certain events require you to notify the VOA or your local authority:

The VOA may alter the rateable value to reflect material changes, and the local authority needs to know who is liable for the rates.

Interaction with Other Taxes

Business rates operate independently from other taxes. However, they interact with the broader tax position:

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